Best UX Design Agencies in Sydney (2026)

Introduction

Sydney has a broad bench of UX and product design firms, and the 10 below cover most of the ways a team might buy that work: small specialist studios, design-led software houses and the local offices of global digital consultancies. They were chosen for recent work, the strength of their client lists and a verified Sydney office in 2026.

Much of the city’s experience design work comes from government, health, financial services and cultural institutions, and several firms here have built long relationships with NSW agencies and the major museums and galleries. Recent recognition for firms here has come through Good Design Australia: Today was named its Design Team of the Year for 2025, and Deepend won a 2026 Good Design Award for the Adelaide Airport digital platform. Ownership has also shifted at the larger end, with Thoughtworks taken private by funds advised by Apax Partners in November 2024.

Every firm on this page has a Sydney office or studio in 2026. The list is unranked. Brand and graphic design studios appear on our design and branding pages, so this one sticks to product, service and digital experience design.

The best UX design agencies in Sydney

1. Today

Australian studio · CBD · today.design

Today is a design and technology studio that works on social impact, with practices in impact strategy, service innovation, product and AI, and brand and communications. Its Sydney studio is in the Greenhouse Tech Hub on George Street, alongside studios in Melbourne, Canberra and Perth. Good Design Australia named it Design Team of the Year for 2025, which the studio counts as its 45th Good Design Award.

Recent work includes Dora, an audio companion for the Art Gallery of New South Wales, work for Our Watch, and a visual language for change.org. The client list also covers HESTA, Xero, Lifeline, Smiling Mind, the NDIS and World Vision, which makes Today a natural fit for not-for-profits and purpose-led organisations.

2. Thoughtworks

Private, owned by funds advised by Apax Partners · CBD · thoughtworks.com

Thoughtworks is a global technology consultancy with a Sydney office on George Street, plus offices in Melbourne and Brisbane. It went private in November 2024 in a deal worth about US$1.75 billion with funds advised by Apax Partners. Gartner placed it as a Visionary in its 2026 Magic Quadrant for Custom Software Development Services.

Design sits inside larger delivery teams here, so Thoughtworks suits organisations that want product design and engineering run as one programme, often alongside platform modernisation. Its current focus leans heavily on AI and legacy system renewal. Teams looking for a standalone research or interface design engagement may find a smaller studio a better match.

3. DEPT

Part of the DEPT network · Surry Hills · dept.global

DEPT is a global digital agency of about 4,000 people that combines technology and marketing work, and its Sydney office is on Reservoir Street in Surry Hills, with a second Australian office in Melbourne. The network is B Corp certified and was named Webby Agency of the Year three years running, from 2022 to 2024. Melbourne product studio Two Bulls joined DEPT in 2022.

Recent news on its Australian site covers ChatGPT health guidance for Healthdirect, and its solutions span customer experience, commerce, tech and data, and AI transformation. It suits brands that want experience design connected to commerce and marketing delivery.

4. Deepend

Deepend Group · Surry Hills · deepend.com.au

Deepend is a digital agency headquartered on Hill Street in Surry Hills, with further offices in Brisbane, Irvine (California) and New York. It describes itself as customer-led, combining strategy, design and engineering across websites and digital products. It sits within the Deepend Group alongside History Will Be Kind, and the two were named among Australia’s Best Places to Work in 2025.

Its Adelaide Airport digital experience platform won a 2026 Good Design Award in web design and development. Other clients include ReachOut, the Royal Flying Doctor Service, Navitas, the Bureau of Health Information and Teachers Health Fund. The firm is also B Corp certified.

5. Bilue

Private company · CBD · bilue.com.au

Bilue began in 2011 as a mobile app developer and now works as a design and technology firm of product designers and engineers. Its Sydney office is on Bligh Street, with a second office in Melbourne. Services run from CX and digital strategy through product design to mobile, web and cloud engineering.

Clients include Guzman y Gomez, Woolworths, nib, Westpac, Seek, Stan, Domain and the Australian Digital Health Agency. It was named Optimizely’s APJ Rising Star Partner of the Year and is a Gold Partner, so it is a sensible choice where app design and content platform work overlap.

6. The Interaction Consortium

Private company · North Sydney · interaction.net.au

The Interaction Consortium is a North Sydney software studio that has designed and built web applications since 2009. Its work pairs interface design with systems architecture and integrations, mostly on Python, Django and React.

The studio has a strong record with cultural institutions. It redeveloped the National Gallery of Australia website, which won a MAPDA award, and rebuilt the Australian Museum site, moving more than 10,000 pages into a component-based CMS with ticketing and CRM integrations. It has also improved collection search for the Art Gallery of South Australia.

7. Daemon

Private company · Potts Point · daemon.com.au

Daemon has worked in design and technical services for the web since 1995 and runs from Macleay Street in Potts Point. It combines user experience design with bespoke application development, strategic consulting and managed hosting on AWS.

The firm works mainly with education, enterprise and government clients, and its longest client relationship runs past 18 years. That long-term model, with 24/7 support and a 99.9% uptime commitment, suits organisations that need someone to design a platform and then keep running it.

8. Portable

B Corp certified · Sydney · portable.com.au

Portable is a design and technology firm with five studios, including one in Sydney, plus Melbourne, Canberra, Adelaide and Darwin. Its strategy and design practice covers product design, design research, engagement and AI adoption, alongside engineering and a storytelling team. It reports more than 1,000 engagements over 20 years, much of it for government and the public sector.

Recent projects include a national cancer navigation service model designed with Cancer Council Australia, the amica online legal tool, and #chatsafe with Orygen, a youth suicide prevention campaign. Clients also include CSIRO, MYOB and Yarra Trams. Portable runs training in human-centred design and co-design too.

9. We Discover

Private studio · Sydney · wediscover.com.au

We Discover is an experience design studio with offices in Sydney, Melbourne and Singapore. It covers UI and UX design, branding, animation and web development, often working alongside a client’s in-house technical team.

Clients include Qantas, Vodafone, Finder, Zip, Wisr, Archistar and the NSW Government. Its work for Trace won a Good Design Award Gold accolade in 2024. Its client list includes many start-ups and fintechs, which suits teams building a first product or redesigning an existing one.

10. Mentally Friendly

Private consultancy · Redfern · mentallyfriendly.com

Mentally Friendly is a digital product consultancy based on Cleveland Street in Redfern, founded in 2004. It runs multidisciplinary product teams and uses its own scenario-based project framework for complex problems.

Its case studies include Service NSW, SBS, triple j, UTS and a sleep app with personalised coaching for A.H. Beard. Further afield, it has built a personalised content hub for the British Museum. Unnamed projects cover a superannuation app, a public sector service-prioritisation tool and an online red meat marketplace.

What to look for in a Sydney UX design agency

Start with the shape of the engagement. Some firms on this list are studios where designers lead and engineering follows; others are engineering consultancies with design inside the delivery team. If the work is research and service design for a new programme, a studio such as Today or Portable may be the better fit. If the interface is one part of a large platform rebuild, a firm with its own engineers will save hand-offs.

Look closely at sector experience. Sydney’s UX work leans heavily on government, health, super funds and cultural institutions, and each brings its own constraints: accessibility standards, procurement panels, privacy rules and slow approval chains. A firm that has already shipped for a similar organisation will know where the delays come from.

Ask how research is run and who owns it after the project. Good agencies recruit real users, record sessions and hand over findings in a form your team can reuse. It is reasonable to ask for raw interview recordings and transcripts, along with the synthesis, so the next team does not start from nothing.

Then check the working rhythm: how designs are shared, where feedback is gathered and how sign-off is recorded. Product work runs through many rounds of prototypes, research notes and specs. An agency with one clear place for the latest files and decisions is easier to work with, for internal stakeholders and for developers picking up the build.

How Fabric helps UX design teams

Fabric gives a design team one workspace for its files, research and client feedback, with AI search across all of it. The UI and UX agency setup suits studios running several product engagements at once, with a space per client holding briefs, research, prototypes and call notes.

User research is where Fabric does the most work. Interview recordings are transcribed automatically and become searchable, so search can find a quote by meaning and jump to the timestamp where a participant said it. There is more on this in our guide to building a user research repository.

For workshops and synthesis, the canvas is an infinite whiteboard that embeds live Figma files alongside notes, screenshots and sticky notes, and exports to SVG or PNG. Clients and stakeholders can leave threaded comments through a shared link without creating an account, and annotations let reviewers highlight and comment on PDFs such as research reports and specs. Reviewers can also leave timestamped comments on video and draw on any image or video frame.

For delivery, any file or folder can be published as a web page with password protection, and link analytics show when each named recipient opened it. On Team plans, self-writing docs keep a page for each client up to date from meetings, Slack and the workspace, covering decisions, deliverables and open items.

Password protection and link analytics are included on Pro and Team plans, and self-writing docs on Team plans. See plans for teams.

Frequently asked questions

What is the best UX design agency in Sydney?

There is no single answer, as the right firm depends on the project. On recent recognition, Today was named Good Design Australia’s Design Team of the Year for 2025, and Deepend won a 2026 Good Design Award for its Adelaide Airport platform. For large platform programmes, Thoughtworks and DEPT bring global delivery teams.

What is the difference between a UX agency and a design agency?

A UX agency focuses on how digital products and services work: research, journeys, interface design and testing. A broader design agency usually leads with identity, print, packaging and visual systems. For those studios, see our list of the best design agencies in Sydney.

Which Sydney UX agencies work with government?

Several firms here have strong public sector records. Portable reports more than 1,000 engagements, much of it for government; Mentally Friendly has published case studies with Service NSW; and We Discover and Deepend list NSW Government agencies among their clients.

Which agencies suit museums and cultural institutions?

The Interaction Consortium has rebuilt the websites of the National Gallery of Australia and the Australian Museum. Today designed the Dora audio companion for the Art Gallery of New South Wales, and Mentally Friendly has worked with the British Museum.

Should I hire a studio or an engineering consultancy for product design?

It depends on how much building comes after the design work. Studios such as Today, We Discover and Mentally Friendly suit research, service design and early product work. Firms with their own engineers, such as Bilue, Thoughtworks and Daemon, suit projects where design and build need to run as one team.

Related lists

UX design agencies in other cities: New York · London · Los Angeles · Chicago · Singapore

More in Sydney: Creative agencies · Design agencies · Branding agencies · Marketing agencies · Social media agencies

Run your studio on Fabric: Fabric for UI and UX agencies · Fabric for designers · Best design feedback tools