香港最佳 UX 設計公司（2026年）

Introduction

Hong Kong’s UX design market runs mainly on small and mid-sized digital studios, and the 11 agencies below are the ones we could place in the city in 2026 with work to show. They were chosen for product and digital experience work, especially for the banks, insurers, regulators and transport operators that shape much of the local market.

Financial services dominate the portfolios. Rush Hour Digital has designed for HSBC’s Hong Kong mobile app, FirmStudio has done UI/UX for the Securities and Futures Commission’s WINGS system, and UXlicious shows a digital banking project for WeLab. The studios are also adjusting to AI: UXlicious now sells build briefs written for AI coding tools, Hypthon lists generative AI work beside UX, and Oursky runs FormX, an AI product for document workflows. Thoughtworks, often named in this category, does not list a Hong Kong office on its location page.

Every agency here has a Hong Kong office or team in 2026, shown on its own site or a page we opened. The list runs in no fixed order of merit, since the right choice depends on whether you need research, an interface redesign or a full product build.

The best UX design agencies in Hong Kong

1. Oursky

Privately held · Cheung Sha Wan · oursky.com

Oursky is a developer-led software agency that has built web and mobile products since 2009. It has about 70 people across offices in Hong Kong, Taipei and elsewhere, combining engineers, designers and product specialists. It also runs two products of its own, FormX for document workflows and Authgear for single sign-on.

Its redesign of the MTR Mobile app began with user interviews and tracking data, then cut the home screen down to next-train times and traffic news. For HL Insurance it built a mobile app with a shorter policy purchase flow. Other clients shown include Swire, WeLab, Standard Chartered and K11. It suits a team that wants design and build from one supplier.

2. DigiSalad

Founder-led · Cheung Sha Wan · digisalad.cool

DigiSalad is a digital agency founded by Tony Ng, with offices in Hong Kong, Singapore and Taipei. UX and UI for apps, responsive sites and kiosks form its main listed specialism. Its site lists a Special Mention for UX/UI Design at the 2024 Asia Smart App Awards, along with entries from the Markies Awards and the Loyalty and Engagement Awards in 2026.

Clients named on its site include Standard Chartered, Cathay Pacific, Bupa’s Blua Health, SmarTone, HKT and Langham Place. Its case studies add China CITIC Bank International and Fubon Credit. Much of the recent recognition is for loyalty and CRM work, which makes it a sensible call for a member app.

3. FirmStudio

Privately held · North Point · firmstudio.com

FirmStudio was founded in Hong Kong in 2006 as a full-service digital agency, and it has built a large practice in financial and public-sector websites. Its award list runs from 2009 to 2026. The 2025 entries include the HKDA awards and the Digital Accessibility Recognition Scheme, and the 2026 entries include WebAward, W3 and Communicator recognition for projects such as the Poly MGM Museum website.

Its finance work includes UI/UX for the Securities and Futures Commission’s WINGS system, the HKEX group and market sites, the Hong Kong Association of Banks website and membership system, and a site for the Hong Kong Mortgage Corporation built to web accessibility standards. The portfolio leans towards large websites and portals, so check its app experience if that is your brief.

4. Rush Hour Digital

Privately held · Shek Tong Tsui · rushhourdigital.com

Rush Hour Digital is a UX and technology consultancy with offices in Hong Kong and Sydney, known as Rush Hour Media from 2012 to 2020. Its services run from discovery workshops and landscape analysis through to design systems, web and mobile builds, and integration with CRM and KYC systems.

For HSBC’s Hong Kong mobile app, it ran a stakeholder workshop, reviewed digital banks including Mox, ZA Bank and livi, and built five use-case prototypes for the personal finance and insurance teams. It has also worked on a branch training and user platform for Hang Seng Bank. The HSBC work appears to date from around 2024, so ask to see more recent projects.

5. Hypthon

Part of Jervex · Cheung Sha Wan · hypthon.com

Hypthon is a Hong Kong digital consultancy within Jervex, with about 40 to 50 specialists in strategy, experience design, software, data and search. A wholly owned Malaysian company, Daassh, handles regional technical delivery. Its UX work tends to sit within larger website, CRM and generative AI programmes.

Chinachem Group’s Sustainability Report 2023-24 won a Vega Gold award for Best User Interface, and Hypthon’s award listings also name SHKP, MyCigna HK, Maxim’s and Union Hospital. Its directory profile adds Hang Seng Bank and China Construction Bank (Asia). Ask which parts of a project would be staffed from Hong Kong and which from Kuala Lumpur.

6. UXlicious

Founder-led · Tsuen Wan · uxlicious.com

UXlicious is a UX and UI studio founded in 2020 and led by Marcus Yick, who is the Hong Kong local leader of the Interaction Design Foundation and has taught UX at Xccelerate. It offers UX audits and app and website design, and in 2026 added a Blueprint Sprint: a master specification written for AI build tools such as Lovable and Cursor, with a designed summary, delivered within 24 hours of a discovery call.

Its 25 selected projects include WeLab’s digital banking experience, the Point Health Plus member app, the Planto fintech app, a claims workflow and a Towngas commerce minisite. Published pricing is unusual in this market and makes it an easy place to start for a smaller product team.

7. Grayscale

Privately held · Hong Kong · grayscale.com.hk

Grayscale is a small design and development studio working from Hong Kong and Vancouver since around 2011. It keeps a lean team, reports about 120 projects delivered, and lists UX research as a core service alongside branding, app and intranet design.

Its research shows clearly in the portfolio. A service scheduling portal for Zung Fu (Mercedes-Benz Hong Kong) was informed by on-site user tests, and an intranet redesign for Sun Hung Kai Financial started from user testing. Other projects include a revamp of WeLend’s website, a talent portal for oneWorld, and work for Swire and Hongkong Land.

8. Lolli Media

Privately held · Sai Ying Pun · lolli.com.hk

Lolli Media was founded in 2007 and builds custom websites and digital experiences, with UX and UI as a dedicated service. Its process runs through research, wireframing, prototyping, design, development, testing and launch. It works to WCAG AA or AAA accessibility standards and runs cross-device acceptance testing before launch.

Client logos on its site include Bank of China, Dah Sing Bank, MTR, Swire and Sun Hung Kai Properties, with featured projects for hospitality and consumer brands such as Elephant Grounds. The site does not describe the scope of the banking work, so ask for those case studies directly.

9. Accenture Song

Part of Accenture · Quarry Bay · accenture.com

Accenture Song is the marketing and experience arm of Accenture, which has its Hong Kong office at One Island East in Taikoo Place. A Hong Kong listing for a Digital Product Design Specialist, published in November 2025, covers information architecture, wireframes, interactive prototypes and design systems, presented to clients in design reviews.

It is the one consultancy-scale option here, and it fits a programme where experience design is tied to wider technology change. Accenture does not name Hong Kong clients for this team on the pages we saw, so ask how many designers are based in the city and who would lead the work.

10. Turtle Media

Privately held · Central · turtle-media.com

Turtle Media is a small Hong Kong digital agency for UX, branding and web work, led by director and creative lead Alistair Reid and lead developer Kasia D’Aquino. It cites more than twenty years of practice, and clients work directly with the people designing and building their project.

Its featured work includes a Skypark app design with an activity onboarding system. Client logos include Swire Restaurants, Kadoorie Estates, BSR and AJ Hackett, and finance is one of its stated sectors. It suits a mid-sized website or portal project where direct access to senior people matters more than team size.

11. Anglia

Privately held · Cheung Sha Wan · anglia.com.hk

Anglia Design was established in 2006 and focuses on UI/UX website development, with system development, mobile apps and AI solutions alongside it. Its four-stage process (discover, design, develop, deliver) is a practical fit for organisations that need an established supplier and a defined scope.

Its client logos cover banking and finance, including HSBC, BOCHK and Everbright-SHK, as well as UNICEF, HKU and Fujifilm. The site has a separate portfolio category for banking and financial work. Office visits are by appointment.

What to look for in a Hong Kong UX design agency

Start with research evidence. Many Hong Kong studios began as web shops and still describe UX mainly through wireframes and page design. Ask to see a project where testing with real users changed the design, as with Grayscale’s on-site tests for Zung Fu or Oursky’s interviews for MTR Mobile, and ask how the agency would recruit participants for your audience.

Check language handling early. Hong Kong products usually ship in English and Traditional Chinese, often with Simplified Chinese for mainland users, and users may read one language while speaking Cantonese. String length, type and navigation labels all change between versions, so review designs in each language and test with speakers of each.

Regulated clients should ask how the agency works within security and compliance review. A bank or insurer’s own teams make the final decisions, and a design that needs reworking after that review costs time. Past work for financial clients helps here, though logos tell you little, so ask what the agency did and who it dealt with. Also ask where the people sit, since several firms here deliver partly from Taipei, Sydney or Kuala Lumpur.

Finally, look at what you will own at the end and how review will run. A usable handover includes the design system, research recordings and decisions behind the screens. Long approval chains are common in Hong Kong’s corporate clients, and a project moves faster when stakeholders can comment on prototypes in one place and everyone can see which changes are done.

How Fabric helps UX design agency teams

Fabric gives a UX team one workspace for research, design files and client feedback, with AI search across all of it. The setup for UI/UX agencies keeps each client’s briefs, recordings, flows and call notes together.

Research recordings become easier to reuse with audio and video transcription. Uploaded usability sessions are transcribed with clickable timestamps, and search finds them by meaning across documents, images and PDFs, jumping to the page or moment where a topic came up. A researcher looking for what participants said about a sign-up form can reach those clips without rewatching each session.

Client feedback runs through sharing. Share a file or folder with commenter access, and the client can use the link without signing up. Annotations cover the formats a UX project produces: timestamped comments on prototype walkthrough videos and audio, drawings on a video frame, drawn comments on screenshots, and highlights on PDFs and documents. The team marks each comment completed, so a review round works like a checklist. There is more detail in how to get client feedback on a design.

For early work, Canvas is an infinite whiteboard that embeds Figma files beside references and journey maps. When a finished readout is ready to circulate, any file or folder can be published as a web page, with password protection if needed. Published links are view-only, so use a shared link for anything that needs comments. On Team plans, self-writing docs maintain a page for each client covering decisions, deliverables and open items.

Financial clients often ask about security. Fabric uses AES-256 encryption, holds CASA Tier 2, and does not use customer data to train AI models. Whether that meets a particular bank or insurer’s requirements is a question for its own legal and security teams.

Password protection is included on Pro and Team plans, and self-writing docs on Team plans, which start from $125 a month. See plans for teams.

Frequently asked questions

What is the best UX design agency in Hong Kong?

There is no single answer, as it depends on the project. For banking app concepts, Rush Hour Digital’s HSBC work is the most detailed public example. FirmStudio has the deepest list of financial websites and portals, Oursky suits combined design and build, and Grayscale shows clear user testing on smaller projects.

Which Hong Kong UX agencies have worked with banks, insurers and fintechs?

Rush Hour Digital has worked with HSBC and Hang Seng Bank, Oursky with HL Insurance, UXlicious with WeLab, and Grayscale with Sun Hung Kai Financial and WeLend. FirmStudio’s work covers the Hong Kong Association of Banks, HKEX and the Securities and Futures Commission.

How much does a UX design agency cost in Hong Kong?

Most agencies here quote per project and do not publish rates. UXlicious is an exception: its Blueprint Sprint is listed at US$1,950, and Blueprint + Build starts from US$9,500. For larger programmes, ask for a phased quote, with research and concept work priced separately from design and build.

Does Thoughtworks have an office in Hong Kong?

Its office list does not show one. The Asia Pacific locations are in Australia, mainland China, New Zealand, Singapore, Thailand and Vietnam, so Thoughtworks is not included here.

What is the difference between a UX agency and a design agency?

A UX agency focuses on how a product works, using research, user flows, prototypes and interface design. A design agency usually covers identity, print, packaging and visual communication as well. If your brief is mainly visual, see our list of design agencies in Hong Kong.

Related lists

UX design agencies in other cities: New York · London · Singapore · Sydney · Tokyo

More in Hong Kong: Creative agencies · Design agencies · Branding agencies · Marketing agencies · Advertising agencies · Social media agencies

Run your agency on Fabric: Fabric for UI/UX agencies · Fabric for designers · Best design feedback tools