Vapi

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What is Vapi?

Vapi is a platform for building voice AI agents that make and answer phone calls, with your choice of speech, language and voice models. Teams use it for phone support, scheduling and outbound calling. This connection lets Fabric's assistant start calls and chats and manage call data for you, in plain language.

What Fabric's assistant can do with Vapi

Once Vapi is connected, Fabric's AI assistant can work with your Vapi account from a simple request.

Start calls. Create Call has one of your Vapi assistants place a phone call, such as a reminder or a follow up. Create Chat starts a text conversation with an assistant.

Review calls. Find Call looks up a call so you can read what happened, and Update Call changes its details.

Manage files and data. Upload File adds a knowledge file your assistants can use, Delete File removes one, and Delete Call Data and Delete Chat clear records. API Request (Beta) reaches the Vapi API for anything else.

You stay in control

The assistant works from your instructions, and it confirms with you before placing calls or deleting anything, unless you've told it not to for a particular task. Looking a call up never changes anything. Calls are billed to your Vapi account.

When a job should run regularly, a Fabric AI job can run on a schedule, such as a daily summary of yesterday's calls. The connection also includes the events New Call, New Assistant and New File, which can start an automation.

Search your calls from Fabric

Connecting Vapi also adds keyword search over your Vapi records from Fabric's main search.

How people use it

Developers test a voice agent by placing a call from Fabric.

Customer service teams review a call before following up with the customer.

Founders upload an updated FAQ doc from Fabric as a knowledge file.

Sales teams have a voice agent call leads to confirm meetings.

Frequently asked questions

What does the Vapi connection do?

It lets Fabric's assistant create calls and chats, find and update calls, upload and delete files, and delete call and chat data, and it adds keyword search over Vapi in Fabric.

Can I start a Vapi call with AI?

Yes. Tell the assistant who to call and which Vapi assistant to use, and Create Call places it, after you confirm.

Can it look up a past call?

Yes. Find Call returns the call's details.

Can it update an assistant's knowledge?

Yes. Upload File adds a file your Vapi assistants can use.

Can it build or edit voice assistants?

Not with a dedicated action. API Request (Beta) can reach the Vapi API.

What happens when a call ends?

New Call is an event in the connection, and it can start an automation, such as saving the transcript to a note.

Is my data secure?

Everything in Fabric is encrypted in transit and at rest, and the connection acts on your account with your authorization. See the privacy and security guide.

Does Fabric work with other voice and phone tools?

Yes. You can also connect Twilio and Google Calendar.