PagerDuty

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What is PagerDuty?

PagerDuty is an incident response platform that alerts the right on call engineer when something breaks, with escalation policies, schedules and incident tracking. This connection lets Fabric's assistant trigger, acknowledge and resolve incidents and check who is on call, in plain language.

What Fabric's assistant can do with PagerDuty

Once PagerDuty is connected, Fabric's AI assistant can work with PagerDuty from a simple request.

Check on call. Find User on Call shows who is on call for a schedule or service.

Trigger incidents. Add Trigger Event raises an alert on a service, which pages the on call engineer.

Acknowledge and resolve. Add Acknowledge Event and Add Resolve Event update an alert as work progresses. API Request (Beta) reaches the PagerDuty API for anything else.

You stay in control

The assistant works from your instructions, and it confirms with you before triggering an incident, since that pages people, and before resolving one, unless you've told it not to for a particular task. Checking on call never changes anything.

When a job should run regularly, a Fabric AI job can run on a schedule, such as a weekly note of the on call rota. The connection also includes the event New or Updated Incident, which can start an automation.

Search your on call from Fabric

Connecting PagerDuty also adds keyword search over its records from Fabric's main search.

How people use it

Engineering teams check who is on call before escalating.

Support leads raise an incident from a customer report.

Developers resolve an alert once a fix is out.

Frequently asked questions

What does the PagerDuty connection do?

It lets Fabric's assistant find who is on call and add trigger, acknowledge and resolve events, and it adds keyword search in Fabric.

Can I page someone with AI?

Yes. Add Trigger Event raises an alert, after you confirm.

Can it tell me who is on call?

Yes. Find User on Call shows them.

Can it resolve an incident?

Yes. Add Resolve Event resolves the alert, after you confirm.

What happens when an incident changes?

New or Updated Incident is an event in the connection, and it can start an automation.

Does the assistant page people on its own?

No. It acts on your instructions.

Is my data secure?

Everything in Fabric is encrypted in transit and at rest, and the connection acts on your account with your authorization. See the privacy and security guide.

Does Fabric work with other engineering tools?

Yes. You can also connect Slack and GitHub.