incident.io
Declare incidents and check on call in incident.io.
About
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What is incident.io?
incident.io is an incident management platform that runs incident response in Slack and Microsoft Teams, with on call scheduling, status pages and post incident reviews. This connection lets Fabric's assistant declare incidents and check who is on call, in plain language.
What Fabric's assistant can do with incident.io
Once incident.io is connected, Fabric's AI assistant can work with incident.io from a simple request.
Declare incidents. Create Incident opens an incident with a name, severity and summary.
Check on call. Find Users On-Call shows who is on call now, and Get Schedule returns an on call schedule.
Make API requests. API Request (Beta) reaches the incident.io API for anything else.
You stay in control
The assistant works from your instructions, and it confirms with you before declaring an incident, since that can page people, unless you've told it not to for a particular task. Checking on call never changes anything.
When a job should run regularly, a Fabric AI job can run on a schedule, such as a Monday note of who is on call this week. The connection also includes the event New Incident, which can start an automation.
Search your schedules from Fabric
Connecting incident.io also adds keyword search over its records from Fabric's main search.
How people use it
Engineering teams check who is on call before escalating.
Support leads declare an incident from a customer report.
Developers look up next week's rota.
Frequently asked questions
What does the incident.io connection do?
It lets Fabric's assistant create incidents, find who is on call and get schedules, and it adds keyword search in Fabric.
Can I declare an incident with AI?
Yes. Describe the issue and the assistant creates the incident, after you confirm.
Can it tell me who is on call?
Yes. Find Users On-Call shows them.
Can it update or resolve incidents?
Not with a dedicated action. API Request (Beta) can reach the incident.io API.
What happens when an incident is declared?
New Incident is an event in the connection, and it can start an automation.
Does the assistant declare incidents on its own?
No. It acts on your instructions.
Is my data secure?
Everything in Fabric is encrypted in transit and at rest, and the connection acts on your account with your authorization. See the privacy and security guide.
Does Fabric work with other engineering tools?
What is Fabric?
Fabric is an AI workspace for your projects, ideas, and files.
Save anything – PDFs, images, links, notes, voice memos, videos – and search across all of it by meaning, not just keywords. Think visually on an infinite canvas, connect your tools like Gmail, Google Drive, Notion, and Figma, and work alongside a personal AI assistant that knows your work, remembers your context, and gets smarter the more you use it.
Available on web, iOS, Android, and desktop.
