
Send SMS, MMS, and voice messages and manage contact lists.
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ClickSend is a business messaging service for sending SMS, MMS and voice messages, one at a time or as campaigns to contact lists. Businesses use it for reminders, alerts and promotions. This connection lets Fabric's assistant send messages and manage your contact lists for you, in plain language.
Once ClickSend is connected, Fabric's AI assistant can message people from a simple request.
Send messages. Send SMS sends a text, Send MMS sends a picture message, and Send Voice sends a text to speech voice call.
Send to many. Send SMS to Contact List texts a whole list, and Create SMS Campaign, Send SMS Campaign and Send MMS Campaign run campaigns.
Manage contacts and lists. Search Contact by Phone, Search Contact by Email Address and Search Contact Lists find people and lists, Create Contact, Update Contact and Delete Contact manage them, and Create Contact List and Delete Contact List manage lists. API Request (Beta) reaches the ClickSend API for anything else.
The assistant works from your instructions, and it confirms with you before sending messages or campaigns, unless you've told it not to for a particular task. Messages are billed to your ClickSend account.
When a job should run regularly, a Fabric AI job can run on a schedule, such as texting tomorrow's appointment reminders each afternoon. The connection also includes the events New Incoming SMS, Delivery Receipt and Link Hit, which can start an automation.
Connecting ClickSend also adds keyword search over your ClickSend records from Fabric's main search.
Service businesses text appointment reminders from a list in Fabric.
Schools and clubs send an SMS update to a parents list.
Retailers run a promotional SMS campaign to opted in customers.
What does the ClickSend SMS connection do?
It lets Fabric's assistant send SMS, MMS and voice messages, run campaigns, send to contact lists, and manage contacts and lists, and it adds keyword search over your ClickSend records in Fabric.
Can I send a text with AI?
Yes. Give the assistant the number and message, and Send SMS sends it after you confirm.
Can it text a whole list?
Yes. Send SMS to Contact List texts every contact on a list, after you confirm.
Can it send voice messages?
Yes. Send Voice calls the number and reads your message.
Who pays for messages?
They are billed to the ClickSend account you connect.
Can the assistant read replies?
There is no action for looking them up. New Incoming SMS is an event that can start an automation.
Does the assistant send messages on its own?
No. It acts on your instructions.
Is my data secure?
Everything in Fabric is encrypted in transit and at rest, and the connection acts on your account with your authorization. See the privacy and security guide.
Does Fabric work with other communication tools?
Yes. You can also connect Gmail and Google Sheets, along with many other connections.
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