Yelp Leads

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What is Yelp Leads?

Yelp Leads covers the quote requests and messages that customers send to businesses on Yelp, such as a request for a plumbing estimate or a moving quote. Replying quickly and keeping track of each lead is what wins the job. This connection lets Fabric's assistant help with that, in plain language.

What Fabric's assistant can do with Yelp Leads

Once Yelp Leads is connected, Fabric's AI assistant can work with your Yelp leads from a simple request.

Read lead details. Get Lead Details pulls up what the customer asked for, and Get Business Details shows your business information on Yelp.

Reply to leads. Create Message sends a reply in the lead's conversation, for example a quote you drafted in Fabric.

Keep leads tidy. The assistant can mark a lead as replied and mark lead messages as read.

You stay in control

The assistant works from your instructions, and it confirms with you before sending a message to a customer, unless you've told it not to for a particular task. Looking up a lead never changes anything.

When a job should run regularly, a Fabric AI job can run on a schedule. The connection also includes the events New Lead, New Consumer Message and New Business Message, which can start an automation, for example to alert your team.

Search your leads from Fabric

Connecting Yelp Leads also adds keyword search over its records from Fabric's main search.

How people use it

Small business owners check a lead's request and send a quote.

Home service teams reply to new quote requests from the office.

Solopreneurs keep notes on each Yelp lead in Fabric next to the reply they sent.

Frequently asked questions

What does the Yelp Leads connection do?

It lets Fabric's assistant read lead and business details, reply to leads and mark leads as replied or read, and it adds keyword search in Fabric.

Can I reply to Yelp leads with AI?

Yes. The assistant drafts the reply with you and sends it after you confirm.

Can it see what the customer asked for?

Yes. Get Lead Details returns the request.

What happens when a new lead comes in?

New Lead is an event in the connection, and it can start an automation, for example to post the lead to your team chat.

Can it mark a lead as replied?

Yes. Mark Lead as Replied updates the lead.

Does the assistant message customers on its own?

No. It acts on your instructions, and it confirms before sending.

Is my data secure?

Everything in Fabric is encrypted in transit and at rest, and the connection acts on your account with your authorization. See the privacy and security guide.

Can I track Yelp leads in a CRM?

Yes. You can also connect HubSpot. See also the CRM use case.