Best UX Design Agencies in Lisbon (2026)

Introduction

Lisbon has a small, experienced group of UX firms, and the 9 below cover the main ways of buying this work: research consultancies, embedded product teams, software firms with design practices, and design-led studios. Each was chosen for its UX and product work, its client roster and evidence of a working Lisbon office.

The local market leans on regulated, high-traffic services. Banks, insurers, energy companies and telecoms such as Millennium bcp, Fidelidade, EDP and Vodafone appear across these client lists, which helps explain the amount of accessibility work on offer. The city also hosts UXLx, a UX conference that ran from 12 to 15 May 2026 and returns on 11 to 14 May 2027. Hyphen added a consulting department in February 2026, staffed largely by people from Tangível.

Every firm here has a Lisbon or Greater Lisbon office. Many Portuguese product studios are based in Porto, Braga or Coimbra, and those without a Lisbon office were left out. The list is unranked, because the right choice depends on your product, your internal team and how much research you need.

The best UX design agencies in Lisbon

1. Hyphen

Independent · Pólo Tecnológico de Lisboa · hyphenteam.com

Hyphen is a Portuguese UX firm formed in 2015, covering research and audits, accessibility, product design and design systems. It describes itself as independent of any group. In February 2026 it set up a consulting department under Margarida Fonseca and Pedro Ribeiro, adding project-based consulting to its established UX outsourcing.

Its client list includes EDP, Millennium bcp, Santander, Vodafone and Fidelidade. Recent case studies cover end-to-end research for an El Corte Inglés mobile app, a WCAG accessibility programme for Cofidis, and conversion-focused product design across four Euroconsumers brands. Clients can use embedded designers or commission a whole project, so agree the model early.

2. Xperienz

Portuguese company (XRD Research and Design, Lda) · Parque das Nações · xperienz.pt

Xperienz has worked in UX since 2005, with services across research, strategy, interface design and training. It runs usability tests in its own lab and also produces UXLx, the Lisbon conference that drew attendees from 29 countries in May 2026. Its school offers certified UX training, and the firm says it has trained more than 5,000 people.

Named projects include research for Ancestry’s DNA test product and a redesign of Thales’s train management platform, and Vodafone and Santander appear among its client logos. Work listed for 2025 includes research on the electric vehicle charging experience in Portugal and accessibility evaluations of bank websites, apps and ATMs.

3. Imaginary Cloud

No parent group stated · Avenidas Novas · imaginarycloud.com

Imaginary Cloud is a software development firm that opened its first office in Lisbon in 2010 and later added London and Coimbra. Clutch lists 50 to 75 staff in Lisbon. Its Digital Product Design service covers UX and UI, and in 2019 it published a book, Product Design Process. Its site lists Clutch’s Top 100 Fastest Growth for 2026 and the FT 1000 for 2025.

The firm names BNP Paribas, Nokia, Thermo Fisher Scientific, TAP and Sage among its clients. Its main business is building software, which suits teams that want design and engineering from one supplier. Ask how much of the budget goes to research if that matters to your project.

4. Bliss Applications

Part of WYgroup · Oeiras · blissapplications.com

Bliss Applications is a user-centred product design and development company founded in 2009, with its headquarters in Oeiras and further offices in Porto and New York. It belongs to WYgroup, a Portuguese digital group. Its Proof studio tests a working AI product with real users before a decision to go ahead, pivot or stop.

Case studies include a redesign of a J.P. Morgan equity compensation platform, the Sapo news app, MB Way and a new shopping experience for Pingo Doce. Altice and Schréder are among the companies giving testimonials on its site. It offers embedded agile teams as well as project work.

5. With Company

No parent group stated · Marvila · with-company.com

With Company is a Lisbon design firm with four practices: systemic innovation and strategy, branding and organisational culture, digital products and services, and training. It has been running for 11 years by its own account. Its next training programme on conscious organisations takes place on 12 and 13 November 2026.

Named work includes systemic design for the United Nations Development Programme, service design for Portugal’s Social Security Institute and product innovation for Fidelidade’s insurance experience. It suits organisations whose problem reaches beyond the interface into services and how teams operate. Teams wanting screens alone may find its scope wider than they need.

6. Duall Studio

No parent group stated · Alcântara (LX Factory) · duallstudio.com

Duall Studio is a design-first product studio working across branding, UI and UX, design systems, motion, 3D and no-code or custom builds. It says it has collected more than 50 awards since 2018, and several of its sites are marked as Awwwards Site of the Day.

Featured work includes Betclic Art Dunk, Betclic Studios, One24, Taleo Racing Radiators and ClickGuard, along with a site for the Lisbon agency Judas. Its homepage lists a design subscription at €4,850 a month. The portfolio leans towards brand-led sites and immersive digital products, so ask for examples of application work if that is your brief.

7. Xpand IT

No parent group stated · Parque das Nações · xpand-it.com

Xpand IT is a technology consultancy founded in 2003, headquartered in Lisbon with offices in Braga, Fulda, London and Stockholm. Its work centres on data, business intelligence and application development. Its Web and Mobile Design offering puts a UX and UI team alongside engineering and marketing staff and draws on design thinking.

A success story on its site describes inclusive digital experiences for novobanco, aligned with WCAG standards, and UNICRE and Sumol Compal also feature there. Xpand IT makes most sense when UX is one part of a larger system or data project. A team seeking a specialist research partner may be better served by Xperienz or Hyphen.

8. Sixfold Studio

No parent group stated · Avenida da Liberdade · sixfoldstudio.com

Sixfold Studio is a digital studio founded in 2017 by André Oliveira. It works across brand, web and digital, with UX and UI design, websites, landing pages, e-commerce and design systems among its services. It takes on these areas together or separately, for founders and established businesses.

Client logos on its site include Nestlé, TAP, Millennium bcp, Zurich, Sagres and Sephora. Named projects include websites for Circbo, Oxidise Group and Riselyst, and the “Rodas Livres” campaign for Credibom. It is a good fit for commercial websites and e-commerce, and less of an obvious choice for complex product research.

9. V-A Studio

No parent group stated · Alto de São João · v-a.studio

V-A Studio is a brand and digital agency that links strategy, identity design and website development in one process, including UI and interaction work. It works from the Sítio Work space on Parada Alto de São João.

Selected work covers Good Company (e-commerce and a coffee shop), the Institute for Creative Research, Hydrotwin (AI for ocean preservation) and the relaunch of Ginjinha Espinheira. It is best suited to organisations whose website is the main product, where brand and experience are designed together.

What to look for in a Lisbon UX design agency

Start by deciding how much research you need. Firms such as Xperienz and Hyphen will run usability testing and audits as work in their own right, while studios and software firms tend to fold research into a wider project. Ask to see a past research report, and ask how its findings changed the final design.

Accessibility deserves its own question, particularly in banking, telecoms and online retail. The European Accessibility Act has applied to many consumer digital services since June 2025, and several Lisbon firms now offer WCAG audits and training. An agency can test and advise, but whether your service meets the law is a decision for your own legal and product teams.

Check the working model. Embedded designers suit a product company with a backlog and a product manager in place, whereas a fixed-scope project suits a redesign with a clear end. Some firms also sell design subscriptions. Ask who will do the work by name, and which office they sit in, since several firms here also have offices in Porto, Braga or Coimbra.

Finally, look at how handover and review work. UX projects produce recordings, prototypes, screenshots and design system documents, and feedback on them often arrives from many people at once. An agency that keeps research and review comments together with the files makes decisions easier to trace, including for whoever maintains the product afterwards.

How Fabric helps UX design agency teams

Fabric gives a UX team one workspace for its files, client feedback and research, with AI search across all of it. The UI and UX agency setup suits firms running several client products at once, with briefs, research and design files kept per client.

Research sessions are easier to reuse when they can be searched. Audio and video transcription turns uploaded usability recordings into searchable text with clickable timestamps, and search works by meaning across documents, images, PDFs and those transcripts, so a designer can look for sessions where participants struggled with a particular step and jump to that moment.

For early exploration, the canvas is an infinite whiteboard that can embed Figma, which suits flows, journey maps and reference boards.

Client review runs through shared links. Share a file or folder with the client as a commenter, and they can respond without signing up: timestamped comments on a prototype walkthrough or test recording, a drawing on a video frame, a drawing with a comment on a screen image, or highlights on a PDF report through annotations. The team then marks each comment completed, so the feedback works like a checklist. Roles and threaded comments cover the rest of the team. When work is final, it can be published as a web page, which is view-only, and link analytics shows when each named recipient opened it.

On Team plans, self-writing docs maintain a page for each client from meetings, Slack and the workspace, covering decisions, deliverables and open items.

Link analytics is included on Pro and Team plans, and self-writing docs on Team plans, which start from $125 a month. See plans for teams.

Frequently asked questions

What is the best UX design agency in Lisbon?

There is no single answer, as it depends on the brief. For research and usability testing, start with Xperienz and Hyphen. For product design tied to engineering, look at Imaginary Cloud and Bliss Applications. For service and systems work, With Company has the broadest scope here.

What is the difference between a UX agency and a design agency in Lisbon?

UX firms focus on how a product or service works for the people using it, through research, interaction design and testing. Multidisciplinary studios cover identity, print and spatial work as well, and our list of design agencies in Lisbon covers those.

Do Lisbon UX agencies offer accessibility audits?

Yes. Xperienz lists accessibility evaluations of websites, apps, set-top boxes and ATMs, and Hyphen runs WCAG audits and training. Xpand IT also describes WCAG-aligned work for novobanco. An audit gives you findings to act on, and legal compliance remains a matter for your own legal and engineering teams.

How much does a UX design agency in Lisbon cost?

Pricing is rarely published. Duall Studio lists a design subscription at €4,850 a month, which gives one reference point. We did not find published rates for the other firms here, so expect to request a quote based on scope and team size.

Are Porto and Braga UX studios included?

Only where they also have a Lisbon or Greater Lisbon office. Xpand IT has an office in Braga and Bliss Applications one in Porto, while both are led from the Lisbon area. Bloomidea lists its office in Braga, so it is not on this list.

Related lists

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