Best UX Design Agencies in Milan (2026)

Introduction

The 11 agencies below are the Milan UX design firms we could confirm as working from the city in 2026. They range from large studios inside global consultancies to small product teams that work mostly with software companies.

Much of the demand comes from the sectors Milan already serves: banking and insurance, telecoms, energy, fashion and retail. The same names recur across these rosters, with Nexi appearing at both Sketchin and Tangity, and TIM at both Tangity and Logotel. Ownership varies widely. Sketchin belongs to Bip Group, frog to Capgemini Invent and Tangity to NTT DATA, while firms such as Colla Studio and Logotel remain outside those groups. Not every international name is present: Designit’s current studio list does not include Milan.

Every firm here shows a Milan office or studio on a page we opened. We kept to product and digital experience work, so graphic and identity studios sit on other lists. The list is unranked, since the right choice depends on your product, your sector and how much research you need.

The best UX design agencies in Milan

1. Sketchin

Part of Bip Group · San Babila · sketchin.com

Sketchin is a design studio working on product and service experiences, with offices in Milan, Lugano, Rome, San Francisco and London. Its Milan office is on Piazza San Babila, and its current focus areas are AI-enabled experiences, hybrid retail and immersive design. The studio lists iF Design Awards for 2022, 2023 and 2024, along with ADI Design Index selections in 2022 and 2024.

Named work includes a generative AI virtual assistant for Nexi’s customer service, the Fastweb NeXXt connectivity experience for younger customers and a mobile app for Treedom. It also has a public sector practice, with projects for INPS and Sogei on citizen services.

2. frog

Part of Capgemini Invent · Portello · frog.co

frog’s Milan studio on Via Gattamelata brings designers, data specialists and business strategists together on customer experience, growth and sustainable products and services. It is one of more than 30 frog locations worldwide, and the wider network published its Futurescape 2026 report on human and AI interaction this year.

Milan projects on the studio’s page include customer experience work for AXA Italy, the Marco Polo Shop project and Vyoh, a sustainable solution for indoor air pollution. A separate frog Innovation Team is listed at the same address, so it is worth asking which group would staff your project.

3. Tangity

Part of NTT DATA · Milan · tangity.design

Tangity is NTT DATA’s international network of strategy, creativity and design studios, with a Milan studio on Via Calindri and further Italian studios in Rome and Venice. In February 2025 it won an iF Design Award with Uteco for an IoT ecosystem, and it has a Compasso d’Oro for its work with Acea on Waidy.

The Milan studio names Brunello Cucinelli, UniCredit, Nexi, Enel, TIM, Coop, Telepass and Pirelli among its clients. Projects can draw on NTT DATA’s IT and consulting teams, which suits clients whose design work is tied to a larger systems programme.

4. Logotel

Family-owned, benefit corporation · Lambrate · logotel.it

Logotel is a Milan design company headquartered on Via Ventura, wholly owned by the Favini family and registered as a benefit corporation. Its work covers service design, digital platforms, learning and change, and communities, with a further base in Paris.

Client logos on its site include Generali, Intesa Sanpaolo, Zurich, Enel, TIM, Stellantis, IKEA and Cisco, and its case studies include “Naked AI” for Cisco. The firm’s particular strength is getting a new service adopted by the staff and partner networks who have to use it, so it fits large organisations better than a single interface brief.

5. Accurat

Founder-led · Milan · accurat.it

Accurat calls itself “The Data-Native Design Company” and has offices in Milan, on Via Natale Battaglia, and in Brooklyn. Cofounders Simone Quadri and Gabriele Rossi started it almost 15 years ago, and it now runs as two divisions: an Intelligence Lab that builds data-rich systems and software, and an Experience Studio.

Its work includes the Triennale Milano digital identity and website, an AR app and web interactive for the Google News Initiative, and Painters in the Making 3.0 for Lenovo. The portfolio also takes in exhibitions and installations, so ask to see the product interfaces closest to your brief.

6. glueglue

Founder-led · Cinque Vie · glueglue.com

glueglue is a digital product agency founded in 2007, based on Via Santa Marta with a second office in Paris. It builds web apps, mobile apps and marketing websites, and treats UX and UI design as a core service alongside development and branding. The firm says its founding partners oversee every project.

Client logos include Mercedes, Smeg, Pirelli, Poste Italiane and Vodafone. It also works with smaller ventures, and reports that the Norma’s Teaching product launched with more than 10,000 active users on its first day. A single team covers design and build, using React, Flutter, Svelte, Symfony and Node.js.

7. Colla Studio

Independent · Milan · collastudio.com

Colla Studio describes itself as an independent digital experiences studio, working from Via Neera on brands, websites and digital products. In 2025 it took Awwwards Honorable Mentions for the S-iR Creative Technology 3D website and for Trending Peace. In 2024 its Indigo Design Awards included NAKED Optics, for e-commerce, mobile and UX.

Clients include Valentino, EssilorLuxottica, Mooney, Plenitude, Paul & Shark and The Italian Sea Group. Its fashion and luxury work is a good match for Milan brands whose main digital product is a website or online shop.

8. Donux

Part of Startup Bakery · Isola · donux.com

Donux is a B2B product studio founded in 2020 and based on Via Carlo Farini. It offers design and engineering to software teams building complex, data-heavy and AI products, and it runs its own products too, including Frontfriend and FormLint. Its site cites a Clutch rating of 4.9 out of 5 and a Clutch listing as a top product design company in Italy for 2026.

For 4DEM, Donux reports that adoption of a key feature rose from 17% to 66%, and that a new design system cut development time by half. Other named clients include Fluida, Ascend and Up2You. It is most relevant to scaleups and corporate software teams with an existing product to improve.

9. Moze

Private company · Porta Romana · mozestudio.com

Moze is a digital design and development studio on Via Calabiana, working since 2012 on digital products, design systems, web applications and brand work. Its Clutch profile carries 18 client reviews, the most recent from September 2026.

Projects shown on its site include Matesub, Aindo, Cyberwave, PastBook and Giulia for Treccani. Reviewed clients include CommerceClarity, Equixly, Lendo and United Ventures. Much of the work is for startups and venture-backed companies that want one team across design and front-end build.

10. Kettydo

Private company · Milan · kettydo.com

Kettydo is a Milan firm working across user experience, consumer engagement and customer loyalty, with headquarters on Via Francesco de Sanctis and a technology and research office in Bologna. Its UX work covers personas, service design, data analysis, websites, apps and e-commerce. It also sells YouserENGAGE, its own engagement and loyalty suite.

My Lavazza and YouserENGAGE won three Promotion Awards in May 2026, and Peroni Nastro Azzurro Club received a special jury mention at the Touchpoint Awards Engagement in July. VIVI energia renewed with the firm in October 2026 for a new loyalty model. Kettydo fits best where the digital experience centres on a member programme.

11. xtream

Private company · Milan · xtreamers.io

xtream is a Milan company building digital products and AI solutions, with an address on Via Vittoria Colonna. Its featured case study is the WeRoad Tour Planner, which it describes as combining UX and AI to help teams make better decisions faster.

Client logos include illimity, CRIF, a2a, Zambon, Axa, PagoPA and Lavazza. Its portfolio leans towards forecasting and data products in finance and utilities, so this is a better fit for an AI or data tool that needs a usable interface than for a pure research project.

What to look for in a Milan UX design agency

Start with ownership, as it decides what sits around the design team. Sketchin, frog and Tangity can connect design to consulting, data and systems integration, which helps on long programmes at a bank or utility. Smaller firms such as Moze, Donux and glueglue tend to put senior designers closer to the product and often carry out the build as well.

Ask how research is run. Italian-language interviews and usability tests with real customers take time to recruit and moderate, and the quality depends heavily on who does them. Find out who moderates, how many participants are planned and how findings reach the design team. Clients in regulated sectors should also ask about consent and how recordings are stored, then take the final view with their own legal team.

Look at accessibility and handover early. The European Accessibility Act has applied to many consumer digital services in the EU since June 2025, which affects the banking, telecoms and e-commerce work that makes up much of this market. Ask how the agency tests for accessibility, and whether design systems arrive documented and ready for your developers.

Finally, check how the agency manages research files and feedback. UX projects produce session recordings, transcripts, screen designs and rounds of comments from many stakeholders. An agency with one clear place for this material, and a record of which comments have been resolved, is easier to work with when a project runs for months.

How Fabric helps UX design agency teams

Fabric gives a UX team one workspace for research, design files, client feedback and project knowledge, with AI search across all of it. The setup for UI and UX agencies keeps each client’s briefs, recordings, decks and notes together.

Research is usually the hardest material to reuse. Audio and video transcription makes uploaded interviews and usability sessions searchable, with clickable timestamps. Search then works by meaning across transcripts, documents, images and PDFs, and connected apps such as Google Drive and Notion, so a researcher can find what participants said about a checkout step and jump straight to that moment. Team members in client sessions can use AI meeting notes, which record with no bot and merge notes with the transcript.

Canvas is an infinite whiteboard that embeds Figma files alongside research clips and references, which suits journey maps and synthesis workshops.

Feedback runs through shared links. Share a file or folder with the client as a commenter, and they can respond without signing up. Using annotations, they can draw on a screen design and attach a comment, leave timestamped comments on a prototype walkthrough or usability video, add a drawing on a video frame, or highlight text in a PDF or research report. The team marks each comment completed as it is resolved, so a round of feedback works as a checklist. For final delivery, a published page gives stakeholders a view-only version of a report, and link analytics shows when each named recipient opened it and how long they spent with it.

On Team plans, self-writing docs maintain a page for each client from meetings, Slack and the workspace, covering decisions, deliverables and open items. Fabric uses AES-256 encryption, holds CASA Tier 2 and does not use data to train AI models. Whether that meets the terms of a particular research consent is a question for your own legal review.

Link analytics is included on Pro and Team plans, and self-writing docs on Team plans, which start from $125 a month. See plans for teams.

Frequently asked questions

What is the best UX design agency in Milan?

There is no single answer, as it depends on the project. Sketchin, frog and Tangity suit large service and experience programmes, Logotel suits change that has to reach staff and partner networks, and Donux and Moze suit software teams building a product.

Which Milan UX agencies have worked in banking and insurance?

Several have. Sketchin has worked with Nexi, Tangity names UniCredit and Nexi, frog has worked with AXA Italy, Logotel lists Generali, Intesa Sanpaolo and Zurich, and xtream shows illimity and Axa.

What is the difference between a UX agency and a design studio?

A UX agency works mainly on how a product or service behaves for the people using it, through research, interaction design and testing. A multidisciplinary studio is more likely to lead with identity, print, spaces or objects. For that wider work, see the best design agencies in Milan.

Does Designit have a studio in Milan?

Designit’s current studio list does not include Milan, so it is not on this list. Its listed studios include London, Madrid, Munich and Copenhagen.

Which Milan UX agencies also build the product?

glueglue, Moze, Donux, Colla Studio and xtream all combine design with development. Combining the two under one contract shortens handover, though it is sensible to check that research gets enough time and budget.

Related lists

UX design agencies in other cities: New York · London · Los Angeles · Chicago · Toronto

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Run your agency on Fabric: Fabric for UI and UX agencies · Best design feedback tools · Fabric for designers